|Author||: Julie Cooper|
|Total Pages||: 268|
|ISBN 10||: 9780955968037|
|ISBN 13||: 0955968038|
|Language||: EN, FR, DE, ES & NL|
This handbook outlines step by step strategies for a wide range of face to face conversations in the workplace. Aimed at busy managers, It is accessible and user friendly. Each chapter gives a DEFINITION for each type of discussion; the OUTCOMES that you are aiming for; a plan for THINKING AHEAD; and the STEPS you should take, one by one.